Professional Statement
A determined, results focused person who enjoys solving daily problems in an efficient and customer centric
way through my interpersonal skills and technical knowhow.
Skills
- Power BI
- Word / PowerPoint
- Excel / Access
- SharePoint
- SQL
- Java
- C#
- Python/Pandas
- Html/CSS/Slate
- Powershell/Bash
- PowerQuery/DAX
- Communication
- Linux/Macintosh/Windows
Employment Experience
University of Northern Colorado, Greeley, CO, Business Analyst, Current
- Effectively communicate through email, phones, or in-person requests to upstream and downstream customers.
- Analysis of data using tools such as PowerBi, Excel and Python / Pandas.
- Write code in Powershell or Python to create bridges between software.
- Use our ticketing software to maintain logs of support requests and best support our customers.
- Support both the hardware and software needs of our customers, including but not limited to cleaning and minor repairs as well as driver, software updates and re-imaging of machines as needed.
- Routinely maintain our asset inventory through Easy Vista, by ensuring its accuracy.
- Work with different systems, including Windows, Linux, and Macintosh.
- Streamline internal processes as well as external.
- Manage our Campus Slate instance customer support through our ticketing system as well as email, phone and in-person requests.
Schweitzer Engineering Laboratories, Pullman, WA, Senior Assembler
- Work with team members to effectively complete task and supply products to downstream customers.
- Operate and troubleshoot issues with machines hardware and software in effective and quick manner.
- Verify process and improve upon the to ensure quality.
- Manage teams and projects to create tools and databases to collect data on new processes to determine their effectiveness.
- Provide hardware and technical support for test equipment as well and diagnosis of false results.
Issaquah Glass, Preston, WA, Residential and Commercial Glazier
- Working with customers to design and layout their desired shower enclosures. Including but not limited to picking out hardware styles, type of shower to be installed, using example material to effectively give the customer a vision of the finished product.
- Working with other team members to install heavy glass shower enclosures in a clean and effective manner with an emphasis on attention to detail and quality.
- Maintaining a clean work vehicle with the proper stock of required supplies.
Education & Awards
Software Engineering
University of Northern Colorado
2022 – 2026
Eagle Scout
Green River District
2014